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Across Translator Edition


These instructions will help you get started using the Across Translator Edition for translation. STP runs an Across LSP server and connects to our translation company clients' Across servers for retrieving project packages for translation. We do not create any projects in Across on our own but simply retrieve translation packages from clients, assign them to our translators and revisers, translate and revise, and deliver them back to the client via Across once the project is finished.

You can also use the web-based interface crossWeb if necessary. crossWeb does not require installation, but functionality is slightly limited compared to the desktop version and speed slightly lower. See more information about using Across crossWeb if you wish to use that.

For a full breakdown of what the different editor versions are and who are using them, see Across editor versions.

Installation and logging in

The first time you use Across, download the Across Translator Edition from https://www.my-across.net/en/download and follow the installation instructions. You will be required to create a crossMarket profile to activate the product, but you do not have to use crossMarket actively, if you don't want to.

Whether you need Across Translator Basic Edition (free) or Premium Edition (paid subscription) depends on how many clients you want to process Across projects for. See Across editor versions for more details.

To use the Across Translator Edition, you'll need a personal .cap licence file which you will receive from your STP PM (together with the password). When you use Across desktop for the first time, and after updates, you will need to import your .cap licence file. Click Add new in the Standby Client box, and import the relevant .cap file. The .cap file stores the server connection details and the username, so only the password will be needed to proceed.



Viewing and confirming tasks

After logging in, all current tasks that you've started on previously are available by navigating to File > Open Task or from My Tasks on the dashboard.

If you need to get started on new projects that you've been assigned, you need to download them first. Do this by clicking Retrieve Tasks in the dashboard. In the window that opens up, select the first option that says Download task(s) directly from server (crossWAN load). The PM will give you a screenshot or a list of tasks assigned to you for the project - make sure you are downloading all the files, and then just wait for Across to finish.


You will need to confirm the tasks assigned to you before you can start working on the files. To confirm the assigned tasks, go to My Tasks in the crossBoard and make sure that you only confirm and work on tasks listed for the current project. Select the tasks you wish to confirm and click Confirm/Reject. Click Confirm and Open if you wish to start working on the files immediately.

You can open multiple files for translation at the same time, as long as they meet the following criteria:

  • The tasks must have the same source and target languages.
  • The tasks must be of the same type (e.g. exclusively translation, not translation and correction or translation and review).
  • The tasks must have the same workflow.
  • The document formats must be identical (e.g. DOCX, not DOCX and XML).
  • The tasks must all be assigned to the same user.
  • The tasks must all originate from the same customer.

    If all the criteria are met, a grey plus icon is displayed to the left of the tasks that can be opened at the same time. Click this icon in order to select tasks or keep the CTRL key pressed and select the respective tasks by clicking them.


  • Starting translation

    Once translation tasks have been confirmed, they can be opened in the crossDesk translation editor. crossDesk uses the same basic features as many other CAT tools: side-by-side translation view for source and target, TM match and concordance view, crossTerm terminology view and basic translation functions with keyboard shortcuts.

    Full instructions on working in crossDesk can be found here: http://www.across.net/online-help/v63/across/data/acrossHaupt31.htm